DCI Support Ensures Personalized Service for Every Customer
As a service organisation, we can help you maximise the value of your investment in DCI technologies. Our certified consulting team ensures that your requirements are implemented in an efficient, secure and business-specific manner. Flexibility, experience and customer focus are our hallmarks. Our Services Catalogue highlights the breadth and depth of our additional consulting services.
Support for products and documentation
If you have any problems or questions about our products and solutions, our support team is available for you around the clock. A high level of service and absolute reliability are part of our self-image. Because your satisfaction is our top priority.
After the successful rollout of solutions, we therefore always offer our customers comprehensive support services on the basis of jointly defined service level agreements.
Germany & European Union
North & South America
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Professional Services
From individual requirements to complex migrations.
Through the precise analysis of your specific customer environment, we develop coordinated solution concepts for the smooth running of your processes in the data centre. The basis for this is the many years of experience and DCI specialisation of our Professional Services team.
An unbiased view from the outside is often helpful in order to better address internal company challenges With our extensive experience in the data centre, we analyse the existing IT processes and, together with you, design customised solutions that lead to quickly measurable successes.
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Migration Services
Preconfigured migration packages and years of experience in different industries and systems make the migration smooth and operational according to a reliable plan. It does not matter whether a single system or many different systems are consolidated.
We advise you on your options by taking a close look at your IT architecture. Our services range from the migration of individual software components to the complete changeover to a new operating platform.
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Training
Today, highly automated data centres are an important building block for corporate success. In this context, smooth interaction of all components involved and compliance with legal regulations are of immense importance.
The new product generation “Symphony” from Beta Systems makes it possible to meet these requirements in an ideal way. It allows the central control of your log and output processing and elegantly integrates decentralised components.
Our seminars enable you to get the most out of our software.